Introducing a new website address

We have introduced a new website address – tsbdirect.bank – to provide you with an even more secure banking experience.

With this simple change to tsbdirect.bank comes additional layers of security designed to protect against cyber threats, and enable us to continue to build on our highly-trusted secure online environment.

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Seamless Transition

No action will be required on your part.

All visits to tsbawake24.com will be automatically redirected to the new address, and the tsbdirect.bank email will become the primary email for The Savings Bank employee emails or responses

There will be no interruption to any online banking services you currently use. We do encourage you to update any bookmarks and email address books.

Frequently Asked Questions

What is .bank?
The .bank extension is a domain with a higher level of mandated security than any other commercially available domain. The .com world has become overcrowded and can be purchased by anyone, making it easier for criminals to phish and spoof emails. In order to provide you with even greater online security, we are making the transition from .com to .bank.

How is .bank more secure?
A .bank domain signifies the bank has been verified as legitimate and has implemented the mandatory security requirements that go above and beyond industry standards. Only verified banks are allowed to use the .bank domain. All banks using .bank are monitored for compliance on an ongoing basis.

What is the importance behind enhanced security?

As online security breaches continue to make headlines, we want to give you peace of mind when visiting our website.

As online security breaches continue to make headlines, we want to give you peace of mind when conducting financial transactions on our website. With the .bank as a visual authentication, you can quickly confirm our website and communications are real. This authentication helps prevent potential identity theft and financial fraud.

All .banks are verified and authenticated by fTLD, the .bank administrator, prior to registering their domain, and re-verified annually thereafter. This ensures everyone using a .bank domain is an eligible organization. Hackers and bad actors can’t get a .bank domain to create lookalike domains for phishing and spoofing, as they can in .com and other publicly available domains.

Do you need to do anything differently when you switch to .bank?
Please note that tsbawake24.com will redirect automatically to tsbdirect.bank, and all incoming emails, whether tsbawake24.com or tsbdirect.bank, will reach us. Although no action is required on your part, we encourage you to begin using tsbdirect.bank.

We also encourage you to update bookmarks and address books.

From our customers
“I basically never have to go to the bank to deposit a check. it can be done from my phone saving me time, trips and gas which means I can focus on other important tasks.”

From our customers
“The employees are knowledgeable, reliable, industrious as well as kind and personable.”

From our customers
“I love it here!! Best service all around.”

From our customers
“The whole banking center experience is excellent. The website is superior to most for my wants/needs to obtain and store on MY own computer our home banking records.”

From our customers
“I found your online banking system very user-friendly. I also would like to mention that the staff in the Wakefield branch are professional and very helpful.”

From our customers
“I am older and appreciate the ease of banking online. I always get good service at the branches I visit.”

From our customers
“I mostly use the Methuen branch. All of the tellers have been wonderful and the branch manager is fabulous.”

From our customers
“Such a great support center when you need help, and the technology has kept up. I use Zelle which solved a banking problem I had had for years. The team in Greenwood is absolutely excellent! Thank you all.”

From our customers
“Love the tellers at the Lynnfield Center location. Very professional and caring.”

From our customers
“Great people. Great service. Convenient.”

From our customers
“Always helpful whether in the branch or online!”

From our customers
“Their community involvement has made a huge difference in Wakefield over the years.”

From our customers
“Bank personnel are always so willing to help. They always greet us with a smile. In this world today, it makes us feel good!”

From our customers
“Competent, knowledgeable, customer-focused, and very warm and friendly employees.”

From our customers
“Love Lakeside. Mario and staff always greet me by my first name.”

From our customers
“Banking with The Savings Bank was with me for several years & it will always be my bank forever!!”

From our customers
“I spoke to Theresa today and she was incredibly helpful! That is why I bank with you! The personal touch is what makes the difference!”

Talk to The Savings Bank

To find out how The Savings Bank can help you achieve all your financial goals, visit one of our offices, use our contact form, or call us at 800-246-2009.

You are now leaving The Savings Bank

By accessing the noted link you will be leaving The Savings Bank's website and entering a website hosted by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of The Savings Bank's website. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of The Savings Bank.